How can we help?
Find answers to common questions about Dietary Signals, your account, and our metabolic health features.
Getting Started
Inspired by how the VF (Vegan Friendly) symbol made it easy to identify plant-based options, the BG-Friendly™ certification focuses on metabolic health, not dietary labels.
To earn the BG-Friendly™ designation, menu items must be:
• Mindful of blood-glucose impact
• Designed to reduce unnecessary glucose spikes
• Supportive of people managing metabolic health, prediabetes, or diabetes
Just as VF simplified choices for plant-based eaters, the BG-Friendly™ certification aims to simplify choices for people who care about their metabolic health—without forcing a specific diet or lifestyle.
Sharpen Results for Everyone
No system is perfect on day one — and that's the point. When you sharpen a result or confirm a correction, you're doing more than fixing one answer:
• Your feedback improves precision for everyone
• You help improve future accuracy across similar scenarios
• You become part of a community actively shaping better recommendations
You're not just a user—you're a teacher helping build a smarter future.
Watch Your Engine Get Smarter About You
Every meal you rate trains your personal model:
• As you confirm or correct meals, accuracy improves continuously
• Many users see 90%+ accuracy as the engine learns their unique glucose responses
The more you interact, the more personalized—and useful—the experience becomes.
The Problem:
Traditional apps make mistakes silently. The same error repeats forever. Users feel powerless—they see wrong information but can't fix it.
Our Solution:
Community Verified is a growing database of human-verified facts that the engine checks before answering. When you tap "Sharpen This" and flag an issue, you're adding to this knowledge base.
How It Works:
1. You scan a product and spot something off
2. Tap "Sharpen This" to flag what needs attention
3. Your submission enters our review queue
4. Once verified, it's added to Community Verified
5. Next time anyone scans that item, they get the correct answer
The Accuracy Journey:
Accuracy improves continuously as the community contributes:
• Your personal feedback sharpens results for you
• Community sharpening improves results for everyone
• Together, many users reach 90%+ accuracy
Every submission you make sharpens results for everyone. You're not just a user—you're a teacher helping build a more accurate system. This is the future: human intelligence working alongside adaptive intelligence.
• CGMs – Direct API sync with Dexcom and Libre for near-realtime data
• BGMs – Manual finger-prick readings
• No device – Learn from meal patterns and Community Wisdom alone
You don't need expensive hardware to understand your metabolic patterns.
1. Wellness Seeker – General awareness and lifestyle patterns
2. Athletic – Performance-focused pattern awareness
3. Pre-Diabetic – Early awareness and proactive patterns
4. Type 2 Diabetic – Comprehensive pattern awareness
5. GLP-1 User – Specialized tracking and nutrition awareness
Features
• Dexcom – G7, Stelo (via Dexcom Share API)
• Abbott Libre – Libre 3, Libre 3 Plus (via LibreLinkUp API)
No CGM? Most people globally use blood glucose meters (BGM). We fully support manual BGM entries and logs—you'll still get pattern insights and meal analysis.
Account & Billing
Premium ($24.99/mo) – Everything in Plus, plus 150 photo scans, 300 text analyses, predictive meal guidance, GLP-1-specific tracking, batch analysis, and advanced dashboards. For people who want fewer surprises — before they happen.
1. Open Settings on your iPhone
2. Tap your name at the top
3. Tap Subscriptions
4. Find Dietary Signals and tap Cancel
Your access continues until the end of your billing period.
Privacy & Safety
• All data is encrypted in transit (SSL/TLS)
• Meal photos are analyzed by AI and not stored permanently
• You can delete your data at any time
Read our full Privacy Policy for details.
Still need help?
Can't find what you're looking for? Send us a message and we'll get back to you.